[Photo] Netflix now required to acquire customer consent before raising membership fees
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Posted on : Jan.16,2020 18:11 KST
The streaming service Netflix has agreed to acquire customer consent any time it changes its membership fees and conditions starting Jan. 20. The move comes after the Korea Fair Trade Commission (FTC) determined that the company’s customer contracts were unfair and asked Netflix to adjust them accordingly. Before the change, Netflix would simply inform changes in customer contracts without acquiring consent beforehand. (graphic by Lee Jung-yoon)
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